Set Up for Mail Clients/Apps

When you want to access your virtualcity.com.au email account through a desktop email applications such as “Microsoft Outlook” or "Thunderbird" for example, the email application will require specific information about your email account. The settings below should enable you to configure your preferred email client (PC, laptop, phone or tablet) to access your email.

Secure SSL/TLS Settings (Recommended)

Username:

yourname@virtualcity.com.au

Password:

Use the email account's password

Incoming Server:

mail.virtualcity.com.au
IMAP Port: 993   POP3 Port: 995

Outgoing Server:

mail.virtualcity.com.au
SMTP Port: 465

IMAP, POP3, and SMTP require authentication.

Non-SSL Settings (NOT Recommended)

Username:

yourname@virtualcity.com.au

Password:

Use the email account's password

Incoming Server:

mail.virtualcity.com.au
IMAP Port: 143   POP3 Port: 110

Outgoing Server:

mail.virtualcity.com.au
SMTP Port: 587

IMAP, POP3, and SMTP require authentication.

Notes:

  • IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.
  • POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
  • Outgoing mail is sent using SMTP.
  • We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.